---
title: How to Add a Group Member (Requester/Client)
description: "# **Need to add a new person that is requesting services or a client receiving the services in your Usked portal? Read more to find out how.** If you already have the request open and want to add a new…"
url: "https://usked.com/kb/how-to-add-a-group-member-requester-client/"
updated: "2025-12-10"
category: "How-To Tutorials / General"
---

# How to Add a Group Member (Requester/Client)

# **Need to add a new person that is requesting services or a client receiving the services in your Usked portal? Read more to find out how.**

If you already have the request open and want to add a new requester or client directly from within the request, please see [this article](https://uskedcrm.zohodesk.com/portal/en/kb/articles/how-to-add-a-new-requester-or-client-from-a-request).

![image 58](https://usked.com/wp-content/uploads/2025/12/image-58-1024x51.webp)

From the top menu of your Usked portal, go to ***People > Groups Members.***

![image 57](https://usked.com/wp-content/uploads/2025/12/image-57.webp)

![image 61](https://usked.com/wp-content/uploads/2025/12/image-61-1024x63.webp)

### **Option 1:**

If you'd like to add this new requester/client to just one group click on: 

![image 59](https://usked.com/wp-content/uploads/2025/12/image-59.webp)

### **Option 2:**

If you'd like to add this new requester/client to several groups under the same parent group click on: 

![image 62](https://usked.com/wp-content/uploads/2025/12/image-62.webp)

![image 60](https://usked.com/wp-content/uploads/2025/12/image-60-1024x54.webp)

### **For Option 1:**

If the user account has already been created, type in the user's name and select from the options that populate, then do the same for the Group you'd like to add them to before clicking on ***Save Changes***. 

![image 74](https://usked.com/wp-content/uploads/2025/12/image-74-1024x214.webp)

If you have typed the person's name into the ***User***field and the system does not populate a match, then click on: 

![image 65](https://usked.com/wp-content/uploads/2025/12/image-65.webp)

Then follow steps 3 & 4 from [How to Create a New User Account](https://uskedcrm.zohodesk.com/portal/en/kb/articles/how-to-create-a-new-user-account) before repeating the first part of this step and continuing.

### **For Option 2: **

If the user account has already been created, type in the user's name and select from the options that populate, then for Group type in and select the parent group you'd like to add them to. 

![image 70](https://usked.com/wp-content/uploads/2025/12/image-70.webp)

If you have typed the person's name into the ***User***field and the system does not populate a match, then follow the steps in [How to Create a New User Account](https://uskedcrm.zohodesk.com/portal/en/kb/articles/how-to-create-a-new-user-account) before continuing. 

![image 63](https://usked.com/wp-content/uploads/2025/12/image-63-1024x69.webp)

### **For Option 1:**

Click on ***Ok.***

![image 67](https://usked.com/wp-content/uploads/2025/12/image-67.webp)

### **For Option 2: **

Next, type in the person's email address and choose Yes or No for each setting as desired.

![image 71](https://usked.com/wp-content/uploads/2025/12/image-71-1024x269.webp)

![image 64](https://usked.com/wp-content/uploads/2025/12/image-64-1024x46.png)

### **For Option 1: **

Next, click on each tab for this group member to fill out relevant information, such as contact information, if this group member can make requests and/or see all service requests, etc.

![image 68](https://usked.com/wp-content/uploads/2025/12/image-68-1024x137.webp)

### **For Option 2: **

Select ***Add User to Groups and All Subgroups***. 

![image 69](https://usked.com/wp-content/uploads/2025/12/image-69.webp)

![image 72](https://usked.com/wp-content/uploads/2025/12/image-72-1024x61.webp)

### **For Option 1:**

Select ***Save Changes***.

![image 66](https://usked.com/wp-content/uploads/2025/12/image-66.webp)

### **For Option 2: **

Verify the group member name and total number of groups that the group member will be added to by selecting ***Go Ahead and Create/Update Them***. 

You will now see this example group member has a group member profile for each subgroup under the parent group "Acme Corporation".

![image 73](https://usked.com/wp-content/uploads/2025/12/image-73.webp)