---
title: I Forgot My Username or Password
description: "## Having trouble logging in? 1. From your Usked portal log-in screen - click on ***here*** as shown below: ![Forgot usernamepass click here](https://usked.com/wp-content/uploads/2025/10/Forgot-usernamepass-click-here.png) 2. Type in your email address and click on this button. ![email me instructions button](https://usked.com/wp-content/uploads/2025/10/email-me-instructions-button.png) 3. Open your email…"
url: "https://usked.com/kb/i-forgot-my-username-or-password/"
updated: "2025-10-15"
category: Forgotten Username Or Password
---

# I Forgot My Username or Password

## Having trouble logging in?

1. From your Usked portal log-in screen - click on ***here*** as shown below:

![Forgot usernamepass click here](https://usked.com/wp-content/uploads/2025/10/Forgot-usernamepass-click-here.png)

2. Type in your email address and click on this button.

![email me instructions button](https://usked.com/wp-content/uploads/2025/10/email-me-instructions-button.png)

3. Open your email and click on the password reset link.

4. Type in your new password, verify your password by typing once more, and click on ***Change Password**.*

Note: If you get an invalid email address message, please contact the organization that you use Usked with to make sure your email is accurately typed in your profile.