---
title: "Request Creation – Service Provider Assignment: for Schedulers"
description: "# **Read more to find out how your schedulers can create and confirm service requests, as well as assign service providers.** ## **Creating the Request** ![image 3](https://usked.com/wp-content/uploads/2025/12/image-3-1024x51.png) Go to **Scheduling** > **Create a New** > **Service Request** from the main…"
url: "https://usked.com/kb/request-creation-service-provider-assignment-for-schedulers/"
updated: "2025-12-09"
category: "How-To Tutorials / General"
---

# Request Creation – Service Provider Assignment: for Schedulers

# **Read more to find out how your schedulers can create and confirm service requests, as well as assign service providers.**

## **Creating the Request**

![image 3](https://usked.com/wp-content/uploads/2025/12/image-3-1024x51.png)

Go to **Scheduling** > **Create a New** > **Service Request** from the main menu.

![image 4](https://usked.com/wp-content/uploads/2025/12/image-4.png)

![image 5](https://usked.com/wp-content/uploads/2025/12/image-5-1024x63.png)

Fill out all of the **Basic information**, then select ***Next***.

![image 30](https://usked.com/wp-content/uploads/2025/12/image-30.webp)

![image 6](https://usked.com/wp-content/uploads/2025/12/image-6-1024x54.png)

If your request has been created successfully, you will see a system alert appear. Click ***Ok***.

![image 9](https://usked.com/wp-content/uploads/2025/12/image-9.png)

![image 7](https://usked.com/wp-content/uploads/2025/12/image-7-1024x69.png)

Fill out the required information in each of the tabs at the top of the form. At a minimum these fields will require an entry/selection outside of any default populated required fields:

- Event name
- Details
- Room number
- Location
- Selected service for client

![image 18](https://usked.com/wp-content/uploads/2025/12/image-18.webp)

![image 16](https://usked.com/wp-content/uploads/2025/12/image-16.webp)

![image 22](https://usked.com/wp-content/uploads/2025/12/image-22.webp)

When you are done, select ***Save Changes and Submit as Pending Confirmation***. 

![image 8](https://usked.com/wp-content/uploads/2025/12/image-8-1024x46.png)

If your request has been submitted successfully, you will see this system alert. Click on ***Ok***. 

![image 23](https://usked.com/wp-content/uploads/2025/12/image-23.webp)

The request is now set to **Pending Confirmation** status.

![image 11](https://usked.com/wp-content/uploads/2025/12/image-11.png)

## ** Confirming the Request**

![image 10](https://usked.com/wp-content/uploads/2025/12/image-10-1024x51.png)

Select ***Confirm Service Request***from the actions menu.

![image 27](https://usked.com/wp-content/uploads/2025/12/image-27.webp)

![image 12](https://usked.com/wp-content/uploads/2025/12/image-12-1024x63.webp)

Select at least the service, customer billing service code, service provider pay service code, and number of service providers needed. You can use the guide on the right to determine which customer billing code may be most appropriate. In this example, the service request was created over 9 business hours in advance, so the Regular service code makes sense. 

![image 31](https://usked.com/wp-content/uploads/2025/12/image-31-1024x156.webp)

![image 13](https://usked.com/wp-content/uploads/2025/12/image-13-1024x54.png)

Select ***Confirm This Service Request***.

![image 14](https://usked.com/wp-content/uploads/2025/12/image-14.png)

![image 20](https://usked.com/wp-content/uploads/2025/12/image-20-1024x69.png)

If your request has been confirmed successfully, you will see this system alert. Click on ***Ok***. 

![image 24](https://usked.com/wp-content/uploads/2025/12/image-24.webp)

The request is then set to **To Be Filled** status and the service provider slot(s) have been created. 

![image 17](https://usked.com/wp-content/uploads/2025/12/image-17.webp)

### **Assigning Service Provider(s) to the Request**

![image 15](https://usked.com/wp-content/uploads/2025/12/image-15-1024x51.webp)

Select ***Edit Service Request*** from the Actions menu.

![image 32](https://usked.com/wp-content/uploads/2025/12/image-32.webp)

![image 21](https://usked.com/wp-content/uploads/2025/12/image-21-1024x63.webp)

From the Service Providers tab, select the desired service provider from the drop down to assign them to the appropriate slot.

![image 33](https://usked.com/wp-content/uploads/2025/12/image-33.webp)

![image 19](https://usked.com/wp-content/uploads/2025/12/image-19-1024x54.webp)

Select ***Save Changes***. 

![image 25](https://usked.com/wp-content/uploads/2025/12/image-25.webp)

![image 26](https://usked.com/wp-content/uploads/2025/12/image-26-1024x69.webp)

If your request has been updated successfully, you will see this system alert. Click on ***Ok***. 

![image 28](https://usked.com/wp-content/uploads/2025/12/image-28.webp)

If all service provider slots are assigned, the request will change to **Filled** status. You'll see the assigned service provider name is now filled into the slot. 

![image 29](https://usked.com/wp-content/uploads/2025/12/image-29.webp)