---
title: Usked Trainings
description: "### **We've got you covered with access to training for all roles within your organization, whether you are just getting started or just want a refresher!** [Usked 101 for Schedulers](https://uskedcrm.zohodesk.com/portal/en/kb/articles/%C5%ABsked-101-for-schedulers) ## **Basic** ###### [Basic Training #1 - Adding a Service…"
url: "https://usked.com/kb/usked-trainings/"
updated: "2026-04-30"
category: Onboarding Resources
---

# Usked Trainings

### **We've got you covered with access to training for all roles within your organization, whether you are just getting started or just want a refresher!**

[Usked 101 for Schedulers](https://uskedcrm.zohodesk.com/portal/en/kb/articles/%C5%ABsked-101-for-schedulers)

## **Basic**

###### [Basic Training #1 - Adding a Service Request](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-1-adding-a-service-request)
[Basic Training #2 - The Service Request Life](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-2-the-service-request-life-cycle)[Cycle ](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-2-the-service-request-life-cycle)
[Basic](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-3-confirming-the-service-request)[Training #3 - Confirming the Service Request](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-3-confirming-the-service-request)[https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-4-assigning-service-providers](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-4-assigning-service-providers)
[Basic Training #4 - Assigning Service Providers](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-4-assigning-service-providers)
[Basic Training #5 - The Service Request Box](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-5-the-service-request-box)[https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-6-canceling-the-service-request](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-6-canceling-the-service-request)
[Basic Training #6 - Canceling the Service Request](https://uskedcrm.zohodesk.com/portal/en/kb/articles/basic-training-6-canceling-the-service-request)

## Intermediate

###### [All Roles Training #1 - Alerts](https://uskedcrm.zohodesk.com/portal/en/kb/articles/all-roles-training-1-alerts)
[Sales Training #1 - Customer Accounts (Groups)](https://uskedcrm.zohodesk.com/portal/en/kb/articles/sales-training-1-customer-accounts-groups)
[Sales Training #2 - Client Accounts (Group Members)](https://uskedcrm.zohodesk.com/portal/en/kb/articles/sales-training-2-client-accounts-group-members)
[Scheduler Training #1 - Service Requests](https://uskedcrm.zohodesk.com/portal/en/kb/articles/scheduler-training-1-service-requests)
[Scheduler Training #2 - Service Provider Slots](https://uskedcrm.zohodesk.com/portal/en/kb/articles/scheduler-training-2-service-provider-slots)
[Scheduler Training #3 - Scheduling Views](https://uskedcrm.zohodesk.com/portal/en/kb/articles/scheduler-training-3-scheduling-views)
[Human Resources Training #1 - Paperwork Definitions](https://uskedcrm.zohodesk.com/portal/en/kb/articles/human-resources-training-1-paperwork-definitions)
[Human Resources Training #2 - Service Providers](https://uskedcrm.zohodesk.com/portal/en/kb/articles/human-resources-training-2-service-providers)
[Human Resources Training #3 - Service Provider Paperwork](https://uskedcrm.zohodesk.com/portal/en/kb/articles/human-resources-training-3-service-provider-paperwork)
[Human Resources Training #4 - Staff](https://uskedcrm.zohodesk.com/portal/en/kb/articles/human-resources-training-4-staff)
[Human Resources Training #5 - Service Provider Pay](https://uskedcrm.zohodesk.com/portal/en/kb/articles/human-resources-training-5-service-provider-pay)
[Manager Training #1 - Audience Sizes](https://uskedcrm.zohodesk.com/portal/en/kb/articles/manager-training-1-audience-sizes)
[Manager Training #2 - Dress Codes](https://uskedcrm.zohodesk.com/portal/en/kb/articles/manager-training-2-dress-codes)
[Billing Training #1 - Holidays](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-1-holidays)
[Billing Training #2 - Mileage Rates](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-2-mileage-rates)
[Billing Training #3 - Pay Periods](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-3-pay-periods)
[Billing Training #4 - Service Zones](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-4-service-zones)
[Billing Training #5 - Services](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-5-services)
[Billing Training #6 - Service Codes](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-6-service-codes)
[Billing Training #7 - Customer Billing and Service Provider Pay Reports](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-7-customer-billing-and-service-provider-pay-reports)
[Billing Training #8 - Service Provider Invoices and Timesheets](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-8-service-provider-invoices-and-timesheets)
[Billing Training #9 - Process Payroll](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-training-9-process-payroll)

## Advanced

[Billing Advanced Training #1 - Exporting To Quickbooks](https://uskedcrm.zohodesk.com/portal/en/kb/articles/billing-advanced-training-1-exporting-to-quickbooks)