What Our Licensees Say
At Usked, we know your mission matters.
That’s why we’ve built a platform that helps you deliver on it, with smarter scheduling, better communication, and less administrative strain.
Don’t just take our word for it.
Here’s what teams like yours have to say about partnering with Usked:
Posted on Ashley SchreiberTrustindex verifies that the original source of the review is Google. We have used Usked for scheduling and billing for years.Their customer service is unmatched and the system is user-friendly but also incredibly customizeable. Our providers find it easy to use, it is great on desktop or mobile, and it captures and communicates essential information smoothly. Most importantly, Usked allows us to focus on the interpersonal aspects of our job because we can trust it. In the words of one of our internal users, 'if anyone is considering using any other platform they’ve lost their minds'.Posted on Alice RainoneTrustindex verifies that the original source of the review is Google. We have used Usked for several years now. We switched from another platform that was bought out by a bigger company and that raised the prices out of our budget. It was a challenge for a while getting it set up and learning how to use it. It did take a bit longer than we thought it would. I have found their customer service to be very responsive and helpful as they give detailed answers to the questions that we have had. As with any program, there could be improvements, and I understand they are working on better integration. For us it has been cost effective since we are a small agency and cannot afford some of the platforms that are higher end. Even though we are small, we offer many languages, and they have been able to accommodate that challenge. We have it linked with QB so we can export the information to an excel spreadsheet and import it into QB for billing our customers and payments to interpreters using Transaction Pro. I have found the team to be honest and responsive to our concerns. I hope they keep working on improvements to make the platform easier to use with less repetition of input of some information. As they improve I am sure I will be able to up that rating to 5 stars!Posted on Amy LankheitTrustindex verifies that the original source of the review is Google. We love Usked. It has been detrimental to our success and we advertise it to any agency that we work with that uses any other (not near as good) platforms.Posted on Erika BurgessTrustindex verifies that the original source of the review is Google. Without Usked, managing service requests would be challenging, to say the least. When it comes to managing service requests, Usked enables my team and I to maintain a high level of organization and efficiency. My experience with Usked has been positive, largely due to the exceptional customer service provided by the team. Every member of the Usked team is consistently kind, approachable, and dedicated to assisting us. They are always eager to support us in overcoming any challenges, working collaboratively to ensure that solutions are promptly and effectively implemented. I cannot speak any higher of Usked's costumer service. It is truly exceptional.Posted on Vicki BrownTrustindex verifies that the original source of the review is Google. Usked is a great scheduling platform. It is a little daunting for some people in the beginning, but once you have had time and a little training, it is a game changer. Kudos on the development, support, and technology, your platform offers.I have always had great experience with the staff of Usked. Keep up the great work.
Posted on Tyas P.Trustindex verifies that the original source of the review is Capterra. A very useful management tool! Overall: uSked is a task management tool that I have been using for some time, and thanks to that all my activities and tasks have never been missed at all. Pros: Thanks to uSked, all my activities and assignments are scheduled and well managed. I can access all my schedules anytime and anywhere because this tool is available on all platforms Cons: The appearance and interface need to be improved and simplified so that it is easy to understand and use.Posted on Verified ReviewerTrustindex verifies that the original source of the review is Capterra. USked Pros: Ease of the app and invoicing features and the submission dates and pay dates. Cons: No where is it clear what the colors mean.Posted on Verified ReviewerTrustindex verifies that the original source of the review is Capterra. A meeting scheduler Overall: Good Pros: It helps both the user and the scheduler to manage the events Cons: Since both parties can manage the timing it challengesPosted on Anna H.Trustindex verifies that the original source of the review is Capterra. USked helps interpreters Pros: It’s hard to describe what good about uSked, because the good parts about it are so user friendly. I rarely think about it, because uSked helps me not have to think about it. Invoicing, payment, adding expenses, accepting assignments, bidding on assignments — all of this has been incredibly easy. As an interpreter, it significantly reduces the amount of administrative work I have to do. This lets me focus on the fun parts of interpreting - preparing for the content of the assignment. I would definitely prioritize working with agencies with uSked over other agencies. Cons: Most of my issues have been with being able to access service requests/assignment descriptions. On the mobile app, when you click to see more about the assignment, you often don’t get the full information. It cuts off in the middle, and if there is a link in the description, you can’t open it. (If there is an attachment to the request, it will open, but a link within the description does not open). Again, this problem is only on the mobile app.Posted on Jenée R.Trustindex verifies that the original source of the review is Capterra. uSked is a beast Pros: While it is a bit overwhelming to begin with, one quickly can see how efficient this system is upon practice. It is hard to narrow down one specific thing but the ease of scheduling and communicating with service providers and consumers as well is phenomenal. Cons: My first impression was this system is way over my head and quickly gave up. It's a complicated system but once you play around and get into the groove, it's amazing.Posted on Jason C.Trustindex verifies that the original source of the review is Capterra. USked review Pros: Easy to see my daily schedule at a glance. Cons: Submitting jobs for invoice is difficult. Using a web browser is much easier for this purpose.Posted on Jen V.Trustindex verifies that the original source of the review is Capterra. Makes everything easier Overall: Overall, it’s reliable and convenient. No other organization I work with has anything comparable. Pros: It puts the most urgently-needed information at my fingertips (whether I’m booked on something or not, my co-interpreter, and address/location information.) It also makes invoicing way more convenient. As someone who doesn’t have a desk job, I often find myself falling behind on things that have to be done on a computer- especially during busy periods. Having the ability to invoice right in an app is much more convenient. Cons: I’d like to be able to block off unavailable time and submit receipts for reimbursable expenses through the app.Posted on Samantha G.Trustindex verifies that the original source of the review is Capterra. Scheduler Overall: I love the uSked, very easy to learn and work with. Pros: *Easy view *Have access to everything (sp, consumers, jobs, and etc) * Blast system * Flags Cons: * Set up the billing on a block * The billing in the jobs- I would like to go back to the old one with the starsPosted on Chad M.Trustindex verifies that the original source of the review is Capterra. uSked Application -request interpreters and review schedules Overall: I use uSked application 4 times a week to make sure meeting location is correct and also to see who was assigned to my request. This makes my life easier than opening up the portal on the desktop. Pros: I use this application often to see who was assigned to my request and also allows me to see my future request. easy to navigate and don't have to use Portal Cons: Mobile application for requesting interpreting services doesn't save preference or set defaults. All fields on the uSked must be filled out.
Real Organizations. Real Results.
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More licensees:
"Usked has been a game-changer for our business, streamlining scheduling and communication with both clients and interpreters. It offers an intuitive platform that helps us manage assignments efficiently, track availability, and ensure seamless coordination. The ability to centralize these processes has saved time, reduced errors, and improved overall satisfaction for everyone involved. It's an indispensable tool for our operations!"
"Sending assignment blasts more quickly, sending multiple assignment requests more efficiently and quickly, streamlining communications, simplifying invoicing for service providers, organizing important data within the system by utilizing tags, and having the ability to pull reports for information that we need."
"My experience with Usked has been positive, largely due to the exceptional customer service provided by the team. Every member of the Usked team is consistently kind, approachable, and dedicated to assisting us. They are always eager to support us in overcoming any challenges, working collaboratively to ensure that solutions are promptly and effectively implemented.Without Usked, managing service requests would be challenging, to say the least. When it comes to managing service requests, Usked enables my team and I to maintain a high level of organization and efficiency. "
"Usked has been an invaluable tool for our team. The ability to check the status of unfilled jobs in real time and run reports for data-driven discussions with leadership has significantly improved our workflow. I check Usked at least weekly, and it provides up-to-date information that directly impacts Deaf students and adults. Having instant access to this critical data allows us to make informed decisions and better support our community. Highly recommend!"
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