Skip to content

Solutions

Industries

Agencies

Education

Corporate

Patient Care

Use Cases

Scheduling

Accounting

Human Resources

Service Providers

Requestors

Reporting & Analytics

Cybersecurity
Resources

Support

Get Support

System Status

Cybersecurity Feedback

Learn

Knowledge Base

Blog

FAQ

About

Who We Are

Testimonials
Pricing

How To Log In

Specific to Amazon Usked Users: SSO Log In
All you need is your Usked portal url, your user ID, and password
Logging into the Usked App

Locked Account

I’m locked out! Help!

Forgotten Username Or Password

I Forgot My Username or Password

Troubleshooting & Current Service Status

Webcam and microphone quality vary per user, as does Internet connect speed. Read more about how candidates can test these prior to starting a screening.
Users Not Receiving Emails?
Common Errors
Current Service Status

Virtual + Services

Having Issues with the Usked App?
Having Trouble Downloading the PDF of your Invoice on the Android Usked App?
For Service Providers
- Having Trouble Downloading the PDF of your Invoice on the Android Usked App?
General Information
- Having Issues with the Usked App?

Usked Features

How-To Tutorials

QuickBooks Online – Set Up Transaction Pro
QuickBooks Online – Import Customer Invoices from Usked (Transaction Pro)
QuickBooks Online – Import Customer Invoices from Usked (No Transaction Pro)
QuickBooks Online – Add Customer Addresses
QuickBooks Online – Add Products and Services
QuickBooks Online – Add Classes
QuickBooks Online – Add Locations
Xero – Import Customer Invoices from Usked
Xero – Import Service Provider Bills from Usked
How to Cancel a Request
How to Add a Group
How to Add a Service Provider
How to Add a Do Not Send Service Provider to a Client
How to Create an Email Template
How to Send Out Mass Confirmations to Service Providers
How To Allow Service Providers to Self Create Accounts
How To Customize the Details View for Requests
How to Add Your Availability for Assignments
How to Change a Password
How Do I Change My Address, Email, Phone or Text Message Number?
How to Add a Link to the Usked Portal on my Website
How to connect my Usked calendar via iCalendar (iCal)?
How to Add a Group Member (Requester/Client)
How to Add a New Requester or Client From a Request
How to Allow Customers to Self Create Accounts
Adding mileage or travel expenses
Request Creation – Service Provider Assignment: for Schedulers
Group-level Service Settings
How to Change Your own Password
How Do I Add an Unpaid Break to a Request?
How to Manage Service Provider Pay Rate Changes
How to Add a New Service
How to Set Up a Service Provider Pay Rate
How to Adjust Jobs That Have Already Been Invoiced
How Can I Label a Job as Being Billed?
How to Manage Customer Billing Rate Changes
Group Level Business Hours and Holidays
Assigning Default Service Provider / Vendor
Bulk Actions
Ignore Conflicting Assignments
Multi-assign Service Provider
Multistep Request Process
Sorting of Your Alerts
Usked Partners
Billling
Accounting Integrations
General

Getting Started Guides

How to Manage Invoices
How to Upload Paperwork
How to Search for Assignments
How to Invite Others to Place Requests
How to Navigate Scheduling Views
How to Place a Request
For Customers
For Service Providers

Onboarding Resources

Getting Started Guides
Usked Trainings
Post Onboarding
Data Collection
Kickoff Meeting

Usked Version History

Usked 1.0 Change Log

View Categories

Home
KB
Onboarding Resources
Getting Started Guides

Getting Started Guides

< 1 min read

Guides for customers and service providers to get started on the right foot! #

Customers #

How to Place a Request
How to Navigate Scheduling Views
How to Invite Others to Place Requests
Getting Started with the Usked App

Service Providers #

How to Search for Assignments
How to Upload Paperwork
How to Manage Invoices
Getting Started with the Usked App

Updated on November 28, 2025

Kickoff Meeting Usked Trainings

Table of Contents

Guides for customers and service providers to get started on the right foot!
- Customers
- Service Providers

Quick Links

Industries
Use Cases
Pricing
Support
Learn
- Blog
- FAQ
About Us
- Who We Are
- Testimonials
Competitor Analysis
Privacy Policy

Industries
Use Cases
Pricing
Support
Learn
- Blog
- FAQ
About Us
- Who We Are
- Testimonials
Competitor Analysis
Privacy Policy

Let's Connect

80 M St SE, 1st Floor
Washington, DC 20003

(202) 250-3650

Request A Demo

Facebook Youtube

© 2025 Usked

Scroll to Top

;