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Welcome to Usked

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How To Log In

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Specific to Amazon Usked Users: SSO Log In
All you need is your Usked portal url, your user ID, and password

Locked Account

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I’m locked out! Help!

Forgotten Username Or Password

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I Forgot My Username or Password

Troubleshooting & Current Service Status

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Webcam and microphone quality vary per user, as does Internet connect speed. Read more about how candidates can test these prior to starting a screening.
Users Not Receiving Emails?
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General Information
- Having Issues with the Usked App?

Usked Features

108

Change Log – Feature Updates – December 2025
How to Connect (2) Usked Partners
How To Create a Non-Usked Partner
Enforce HIPAA Setting
Limiting Staff to Specific Group(s)
Usked Security Documents
Two Factor Authentication (2FA)
7 Day Scheduling View
35 Day Scheduling View
All About Blasts
All About Offers
Blasts vs Offers
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Service Request Cart
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Change Log Report
Zoom Integration Guide for Licensees
Zoom Integration Guide for Service Providers and Clients
Duplicate Request Verification Step
Standardized Cancellation Reasons
Control What is Revealed: Service Request Details Email Templates
Default Service Request Tags vs. Autoassign Service Request Tags
All About Alerts
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All About Paperwork
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All About Pay Periods
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January 2021 Updates!
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Latest Updates
- Change Log – Feature Updates – December 2025
- Returning to On-site Work
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Usked Partners
- How to Connect (2) Usked Partners
- How To Create a Non-Usked Partner

How-To Tutorials

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QuickBooks Online – Set Up Transaction Pro
QuickBooks Online – Import Customer Invoices from Usked (Transaction Pro)
QuickBooks Online – Import Customer Invoices from Usked (No Transaction Pro)
QuickBooks Online – Add Customer Addresses
QuickBooks Online – Add Products and Services
QuickBooks Online – Add Classes
QuickBooks Online – Add Locations
Xero – Import Customer Invoices from Usked
Xero – Import Service Provider Bills from Usked
How to Cancel a Request
How to Add a Group
How to Add a Service Provider
How to Add a Do Not Send Service Provider to a Client
How to Create an Email Template
How to Send Out Mass Confirmations to Service Providers
How To Allow Service Providers to Self Create Accounts
How To Customize the Details View for Requests
How to Add Your Availability for Assignments
How to Change a Password
How Do I Change My Address, Email, Phone or Text Message Number?
How to Add a Link to the Usked Portal on my Website
How to connect my Usked calendar via iCalendar (iCal)?
How to Add a Group Member (Requester/Client)
How to Add a New Requester or Client From a Request
How to Allow Customers to Self Create Accounts
Adding mileage or travel expenses
Request Creation – Service Provider Assignment: for Schedulers
Group-level Service Settings
How to Change Your own Password
How Do I Add an Unpaid Break to a Request?
How to Manage Service Provider Pay Rate Changes
How to Add a New Service
How to Set Up a Service Provider Pay Rate
How to Adjust Jobs That Have Already Been Invoiced
How Can I Label a Job as Being Billed?
How to Manage Customer Billing Rate Changes
Group Level Business Hours and Holidays
Assigning Default Service Provider / Vendor
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Ignore Conflicting Assignments
Multi-assign Service Provider
Multistep Request Process
Sorting of Your Alerts
Usked Partners
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Getting Started Guides

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How to Manage Invoices
How to Upload Paperwork
How to Search for Assignments
How to Invite Others to Place Requests
How to Navigate Scheduling Views
How to Place a Request
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Onboarding Resources

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Usked Trainings
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Usked Version History

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Usked 1.0 Change Log

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change log

Change Log – Feature Updates – December 2025

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