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General
How to Cancel a Request
Last Updated: December 10, 2025How do you cancel a request? What happens when a request is canceled? From the Actions menu on any Service...
How to Add a Group
Last Updated: December 10, 2025Need to add a new customer account in your Usked portal? Read more to find out how. From the top...
How to Add a Service Provider
Last Updated: December 10, 2025Have a new service provider and want to add them in Usked? Read more to find out how. From your...
How to Add a Do Not Send Service Provider to a Client
Last Updated: December 10, 2025In an ideal world every service experience would be spectacular regardless of which service provider was assigned. Since this isn’t...
How to Create an Email Template
Last Updated: December 10, 2025Email templates allow you to send the same email message to many people at once, with each one being personalized...
How to Send Out Mass Confirmations to Service Providers
Last Updated: December 10, 2025In the world of scheduling the more visibility, the better! This is why Usked created a tool to allow you...
How To Allow Service Providers to Self Create Accounts
Last Updated: December 10, 2025Want to allow your service providers to create their own accounts? Read more to find out how. Make sure you...
How To Customize the Details View for Requests
Last Updated: December 10, 2025In this article, we will walk you through the steps of customizing what fields are available to see in the...
How to Add Your Availability for Assignments
Last Updated: December 10, 2025Want schedulers to know when you are available and when you aren’t? Read more to find out how to enter...
How to Change a Password
Last Updated: December 10, 2025Need to change your own password or one for one of your service providers, customers, or staff? Changing Your Own...
How Do I Change My Address, Email, Phone or Text Message Number?
Last Updated: December 10, 2025Need to change your contact info? No problem! Read more to find out how to do this. Once you are...
How to Add a Link to the Usked Portal on my Website
Last Updated: December 9, 2025Want your teams, customers, and service providers to be able to access your Usked portal directly from your company website?...
How to connect my Usked calendar via iCalendar (iCal)?
Last Updated: December 9, 2025Usked has support for calendar applications that understand the iCalendar standard. The Usked iCalendar data is read-only, and can not...
How to Add a Group Member (Requester/Client)
Last Updated: December 10, 2025Need to add a new person that is requesting services or a client receiving the services in your Usked portal?...
How to Add a New Requester or Client From a Request
Last Updated: December 9, 2025Have a request started and then you realize the requester and/or client isn’t added to Usked yet? Have no fear...
How to Allow Customers to Self Create Accounts
Last Updated: December 9, 2025Want to allow your customers to create their own accounts? Read more to find out how. Create a “Self-Created Customer...
Adding mileage or travel expenses
Last Updated: December 9, 2025This article will explain how service providers may add mileage or travel expenses once a job has been added to...
Request Creation – Service Provider Assignment: for Schedulers
Last Updated: December 9, 2025Read more to find out how your schedulers can create and confirm service requests, as well as assign service providers....
Group-level Service Settings
Last Updated: December 9, 2025This feature is a group-level setting to limit which services to allow for a group. On the group’s page (People...