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Troubleshooting & Current Service Status
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Webcam and microphone quality vary per user, as does Internet connect speed. Read more about how candidates can test these prior to starting a screening.
Last Updated: October 31, 2025Before a candidate begins a screening that includes a Record Video part or Play and Record Video part) we recommend...
Users Not Receiving Emails?
Last Updated: October 16, 2025Are service providers and clients not receiving emails sent from your Usked site? Read more to find out what could...
Common Errors
Last Updated: October 16, 2025Learn more about the most common errors and how to resolve them. An Unexpected Error Has Occurred 📣Translation: It’s likely...
Current Service Status
Last Updated: October 16, 2025Issue Date Known Information Status Date Resolved Intermittent System Outage 08/13/2024 A DNS server misconfiguration was causing some people to...