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Usked Features
Billing
Last Updated: December 10, 2025
Communication
Last Updated: December 10, 2025
General
Last Updated: December 10, 2025
Integration
Last Updated: December 10, 2025
Latest Updates
Last Updated: December 10, 2025
Scheduling
Last Updated: December 10, 2025
Security
Last Updated: December 10, 2025
Usked Partners
Last Updated: December 10, 2025
How to Connect (2) Usked Partners
Last Updated: December 10, 2025What is Usked Partners? Supporting Features Associated with Usked Partners: Cancel Slots/Assignments Bulk Actions Assigning Default Service Provider/Vendor Sorting of...
How To Create a Non-Usked Partner
Last Updated: December 10, 2025Normally, Usked Partners enables the connection of inbound and outbound request sharing between two separate Usked websites. However, we recognize...
Enforce HIPAA Setting
Last Updated: December 10, 2025To help you adhere to HIPAA laws and further safeguard client information, you can enable the Enforce HIPAA setting at...
Limiting Staff to Specific Group(s)
Last Updated: December 10, 2025Have staff that only schedules for a particular group(s)? This may be the feature for you! What does this feature...
Usked Security Documents
Last Updated: December 10, 2025Please follow these links for: Usked Security Information PDF Liquid Web SOC Information
Two Factor Authentication (2FA)
Last Updated: December 10, 2025What is two factor authentication (2FA)? 2FA is an extra security measure imposed when signing into your account that will...
7 Day Scheduling View
Last Updated: December 10, 2025Want a glimpse of your week in one place? You are in the right place! This article will walk you...
35 Day Scheduling View
Last Updated: December 10, 2025Want to see a summary of what a 35 day time period holds? This article will walk you through the...
All About Blasts
Last Updated: December 10, 2025Have you ever wanted to let all your available or preferred service providers know about an assignment but weren’t sure...
All About Offers
Last Updated: December 10, 2025Do you ever want to send an assignment or block to a specific or select few service provider(s) and be...
Blasts vs Offers
Last Updated: December 10, 2025Blasts and Offers are the two ways to communicate new or future service requests with your service provider team to...
Confirming Requests
Last Updated: December 10, 2025Did you know it’s equally as important to confirm a service request as it is to create one? Let’s walk...
Recurring Requests
Last Updated: December 10, 2025Recurring Service Requests are a quick and easy way to set up several requests at once that are all connected...
Service Request Cart
Last Updated: December 10, 2025Let’s go shopping! In this article, we will talk about our Service Request Cart feature. The cart can hold one...
Returning to On-site Work
Last Updated: December 10, 2025The sun is shining, the birds are singing, and service providers on location is making a come back. Read more...
Change Log Report
Last Updated: December 10, 2025The Change Log report, which Amazon service providers can find under Assignments, shows all the changes to the Usked database...
Zoom Integration Guide for Licensees
Last Updated: December 10, 2025Find out how to setup this integration, how to convert a request to a Zoom meeting, and more. Setting Up...
Zoom Integration Guide for Service Providers and Clients
Last Updated: December 10, 2025How do I know which assignments are Zoom meetings? From the scheduling views, you’ll see a Zoom icon on the...
Duplicate Request Verification Step
Last Updated: December 10, 2025Background Many organizations face challenges with duplicate job requests, often involving identical timeframes and clients. These duplicates may be submitted...
Standardized Cancellation Reasons
Last Updated: December 10, 2025Background Previously, Usked licensees did not have a structured way to track why a job was cancelled, aside from reviewing...
Control What is Revealed: Service Request Details Email Templates
Last Updated: December 10, 2025Within email templates, there are ways to control what information is revealed when an user clicks on the view service...
Default Service Request Tags vs. Autoassign Service Request Tags
Last Updated: December 10, 2025For Groups, on the “Default Settings” tab, there exist two different fields: Default Service Request Tags, and Autoassign Service Request...
All About Alerts
Last Updated: December 10, 2025When something important is missing or looks like it may be a problem, Usked will send out a notification. This...
All About Feedback
Last Updated: December 10, 2025Want to collect feedback from your service providers, clients, and/or requesters about requests? Look no further than the Usked Feedback...
All About Paperwork
Last Updated: December 10, 2025Drowning in piles of paperwork? Looking to get rid of a filing cabinet or two or (if things are really...
All About System Settings
Last Updated: December 10, 2025System Settings operate as the control room of your Usked site, housing settings that apply globally to your entire site....
All About Tags
Last Updated: December 10, 2025Tagging is everywhere. Hashtags on social media have revolutionized the way people search, organize and consume information. So, why not...
Customer Agreements
Last Updated: December 10, 2025Want to require customers to electronically sign an agreement prior to being able to submit requests? Need a way to...
File Attachments
Last Updated: December 10, 2025Read more about how to upload files to a request, including what file size and types are allowed. Who can...
Group Hierarchy
Last Updated: December 10, 2025In this article, we will talk about parent and child groups and what that structure means in Ūsked. Let’s dive...
Guide to Dashboards
Last Updated: December 10, 2025In this article, we are going to show you all the parts that make up a dashboard and then build...
Quotes
Last Updated: December 10, 2025Let’s talk quotes! In this article, we are going to talk about how to create quotes for requested services without...
Reference ID numbers
Last Updated: December 10, 2025Need customer-provided reference numbers, such as a MRN (medical record number) or client id, to be included for customer billing?...
Request Reminder Feature
Last Updated: December 10, 2025The purpose of this feature is to send out request reminders to requesters, clients, or point of contacts. This feature...
Staff Service Providers
Last Updated: December 10, 2025Wondering when to make a staff profile for your service provider? What about a service provider profile for your existing...
Users, Staff, Groups, Group Members and Service Providers
Last Updated: December 10, 2025In this article, we are going to talk about all of the different people involved in your Ūsked site. Someone...
All About Email Templates
Last Updated: December 10, 2025In this article, we are going to talk about what email templates are, where they are stored, and how you...
Automatic Emails
Last Updated: December 10, 2025Let’s talk about the magic that is email automation in Usked! GLOBAL AUTOMATIC EMAILS Did you say magic? Tell me...
Broadcast Messages
Last Updated: December 10, 2025Have you ever wanted to announce something to your entire network within minutes? Now you can! Let’s talk about our...
Email Composer
Last Updated: December 10, 2025How do I send an email out from a job? Do I get to decide what template I choose? All...
Email Template Tags
Last Updated: December 10, 2025Want to personalize your emails to include info like first name, job #, etc? Read more to find out how....
Provided Email Templates
Last Updated: December 10, 2025In this article, we are going to walk through the purpose of each of the email templates you are given...
All About Pay Periods
Last Updated: December 10, 2025What are pay periods in Usked? How do I set them up? Read more to find out answers to the...
All About Staff Roles
Last Updated: December 10, 2025In this article, we are going to learn about staff roles and how they play a huge part in Usked!...
Billable vs Nonbillable Cancelations
Last Updated: December 10, 2025In this article, we are going to go through the steps of setting up and tracking billable vs. not billable...
Blocks
Last Updated: December 10, 2025Whether you are eating some cheese or working with billable objects, blocks are a great tool to use if you...
Blocks, Contract Days, and Staff Days
Last Updated: December 10, 2025What on Earth is the difference between a block, a contract day, and a staff day? We’ve got the scoop...
Contract Days
Last Updated: December 10, 2025Get your tool belt ready because today is a Contract Day! Let’s go build a house or set up billable...
Staff Days
Last Updated: December 10, 2025It’s time to put on your dancing shoes because this is a staff day! It’s got good times, possibly pizza,...
How Does Payroll Work?
Last Updated: December 10, 2025This is a high-level look at how the payroll works in Usked. There are 6 steps, as shown below. Let’s...
Payroll Reports
Last Updated: December 10, 2025In this article, we are going to talk about how to set up and navigate Usked’s Payroll Reports! What is...
Time-Based Bill and Pay Differentials
Last Updated: December 10, 2025Within each Usked site, the system settings allow for the entry of the business hours of your organization, such as...
January 2021 Updates!
Last Updated: December 10, 2025Happy New Year! We are so happy to have you with us using Usked, and thought a wonderful way to...